Builder Scams
What are they?

There are a number of things you can do to try and avoid being scammed or spot red flags

  • Work specification

    Begin with a work specification and make sure it includes who is removing all the rubbish after the work (as scammers will often charge extra for that).

  • Get recommendations

    Get recommendations from family and friends if they’ve had work done.

  • Obtain quotes

    Obtain at least three quotes. Make sure all builders visit the house and cover all the same things.

  • Ask for references

    Ask for several references in your area and visit them to see the work.

  • Discuss payment

    Discuss payment and get a clear idea of what is paid when along the way.

  • Get a breakdown of costs

    Be wary of paying too much upfront. If they quote a large amount up front for materials, get a breakdown of the materials cost. If concerned, you can even get “labour only” quotes where you pay for the materials yourself.

  • Draft up an agreement

    Draft up an agreement with the builder in advance and ensure that a significant amount is paid after the work is completed.

If you have lost money to this type of scam, refund-me can help you get your money back from your bank and you can fill in our fraud refund claim form for a free consultation. Our fee is 15% plus VAT on anything that we get back, and we don't charge anything if we are not successful. For larger cases, the fee is subject to a maximum of £10k plus VAT per case.   

Remember you don’t need to use a company like refund-me, you could work your case yourself for free! If you’d like to get a refund yourself, you can do this by following our bank transfer refund guide through the ‘Claim Yourself’ link.

Victim of a
builder scam?